Ricky Terms and Conditions

Welcome to Ricky Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you do not use our platform. At Ricky, we are operated by Novatrix SRL, registered in Cartago, Oreamuno, Potrero Cerrado, Costa Rica, and licensed by the Tobique Gaming Commission under E-gaming licence No. 0000002.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at Ricky require all players to provide accurate, current, and complete information during registration. You may only hold one account with us; duplicate accounts linked by email address or IP address will be closed, and any associated bonus funds forfeited.

• You must be a resident of a country where our services are legally permitted
• We do not accept players from restricted jurisdictions, including Belgium, the Netherlands, the United Kingdom, the United States, Ukraine, and several others listed in our full restricted countries policy
• Players from the Province of Ontario and New Brunswick in Canada are not permitted to register
• Swedish players are excluded from bonuses, promotions, the VIP programme, and comp point exchange

Identity Verification

We reserve the right to request identity verification (KYC) documents at any stage, including before processing your first withdrawal. Our withdrawals remain pending until verification is complete. We may ask for proof of identity, proof of address, and proof of payment method ownership to comply with anti-money laundering regulations.

Deposits and Withdrawals

Here at Ricky, we support a wide range of payment methods, including Visa, Mastercard, Neteller, Skrill, Bank Transfer, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, and USDT. The minimum deposit is 20 EUR or 20 USDT (or equivalent), and the minimum withdrawal is 20 EUR or equivalent. Deposit limits range between 20 and 4,000 EUR depending on the method, with no upper limit applied to crypto deposits.

Our Ricky withdrawal policy sets the following limits:

• 2,500 EUR per day (rolling 24 hours)
• 5,000 EUR per week (rolling 7 days)
• 15,000 EUR per month
• Maximum of 4,000 EUR per transaction (some methods limited to 1,000 EUR; Bitcoin up to 5 BTC)

Progressive jackpot wins are paid in full and do not count toward these limits. Amounts exceeding a payment method's maximum will be paid in instalments. We do not process bank transfer payouts in USD, and intermediary banks may charge fees of up to 16 EUR. Each deposit must be wagered three times before it becomes eligible for withdrawal.

Processing Times

Our Ricky Casino cashout times vary by method: crypto withdrawals are typically processed instantly to within one hour, e-wallets within 24 hours, and card payments within 1-3 business days. Bank transfers are processed within 3 business days. Pending time before approval may take up to 72 hours, depending on your verification status and chosen withdrawal method.

Bonuses and Promotions

We at Ricky Casino offer a welcome package of up to 2,000 EUR / 2,000 USDT plus 200 free spins spread across your first 10 deposits. Each bonus requires a minimum deposit of 20 EUR and carries a wagering requirement of x50 (x100 for players in Finland), with a validity period of 3 days from activation. The maximum bet permitted while a bonus is active is 5 EUR or 5 USDT.

Our wagering rules require that real money be used first, followed by bonus funds. You may decline a bonus by ticking the relevant box during deposit, or request its cancellation via support before wagering begins. Withdrawing your deposit before wagering is complete will result in forfeiture of the bonus and any related winnings.

• Slots contribute 100% towards wagering requirements
• Video poker, roulette, card games, and poker contribute only 5%
• Several games are excluded entirely from bonus wagering, including all jackpot slots and a defined list of classic titles
• One bonus is permitted per person, identified by email or IP address
• Bonuses, promotions, and the VIP programme are unavailable to players from Sweden

We also run recurring promotions such as the Tuesday Bonus, Wednesday Free Spins Day, Friday Bonus, and a VIP Bonus for larger deposits. Full terms, including wagering requirements and maximum winnings, apply to each offer and are published within our promotions section.

Loyalty Programme

Our Ricky Casino Rewards Programme consists of 20 levels, open to all registered players who have made at least one deposit within the past 7 days. Points are earned through wagering activity, with progression unlocking free spins, cashback percentages, cash bonuses, and personal VIP management at higher tiers. Full details of each level's benefits are available on our loyalty programme page.

Fair Play and Game Rules

Ricky features games supplied by trusted providers including NetEnt, Pragmatic Play, Evolution, Play'n GO, and many others. All games operate using certified random number generators to ensure fair outcomes. We do not guarantee uninterrupted access to any specific title and reserve the right to remove or modify games at our discretion.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, use of prohibited strategies, or if required by regulatory obligations. In such cases, we may withhold winnings pending investigation. You may also request closure of your account at any time by contacting our support team.

Responsible Gambling

We are committed to promoting responsible gambling. You can request deposit limits, time-outs, or self-exclusion through our support channels. We encourage you to gamble within your means and to treat our games as entertainment rather than a source of income.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free of errors or interruptions. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our services.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or operational practices. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Contact Us

If you have questions about these Terms and Conditions, our support team is available 24/7 via live chat or by email at support@Ricky Casino.com. We offer support in English, German, and French.