Ricky Privacy Policy

At Ricky, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play, or withdraw funds on our platform. This Privacy Policy explains how we at Ricky Casino collect, use, store, and safeguard your information, and what rights you have regarding your data. By creating an account and using Ricky Casino login services, you agree to the practices described below.

Information We Collect

When you sign up for Ricky casino online, we collect various categories of information to verify your identity, process transactions, and provide you with a safe gaming environment. Our Ricky Casino platform gathers this data directly from you and automatically through your use of our services.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We gather identity verification documents required for KYC compliance, including proof of ID and proof of address
• We record your payment information when you make a deposit or request a withdrawal
• We track your gaming activity, including games played, wagers placed, and session duration, to improve our services
• We collect technical data such as your IP address, device type, browser, and operating system
• We store your communications with our customer support team

How We Use Your Data

Our Ricky platform uses your personal information for legitimate business purposes connected to operating a licensed online casino. We at Ricky process your data to fulfil our contractual obligations to you and to comply with regulatory requirements under our Tobique Gaming Commission licence.

• We use your details to verify your identity and prevent fraud, underage gambling, and money laundering
• We process your payment data to handle deposits and withdrawals securely
• We use your activity data to personalise bonuses, free spins, and loyalty rewards through our Rewards Program
• We send you promotional communications about our welcome bonus, Tuesday and Friday offers, and other promotions, unless you opt out
• We analyse aggregated data to improve our games, website performance, and customer support

Legal Basis for Processing

We at Ricky Casino process your personal data based on several legal grounds. We rely on your consent when you register for an account, on contractual necessity to provide you with our gaming services, and on legal obligation to comply with licensing and anti-money-laundering regulations. In certain cases, we also process data based on our legitimate interests, such as preventing fraud and improving our platform.

Cookies and Tracking Technologies

Here at Ricky, we use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse traffic on our website. You can manage your cookie preferences through your browser settings at any time. For more detailed information, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, our Ricky operations require us to share certain information with trusted partners to run our services effectively.

• We share data with payment providers such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency processors to complete transactions
• We share information with identity verification companies to confirm your age and identity
• We disclose data to regulatory authorities, including the Tobique Gaming Commission, when legally required
• We share data with game providers like NetEnt, Pragmatic Play, and Evolution to deliver gameplay and track your activity accurately
• We may share information with law enforcement agencies if required by applicable law

Data Retention

We at Ricky retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal and regulatory obligations. Financial records, KYC documents, and transaction histories are typically retained for several years as required by anti-money-laundering regulations, even after you close your account.

Data Security

Our Ricky Casino team employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use encryption technologies, secure servers, and strict access controls to safeguard your data. Despite these measures, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords when accessing your Ricky casino login details.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We at Ricky respect these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain types of data processing
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

International Data Transfers

Because we at Ricky serve players across Germany, Australia, Canada, New Zealand, and other European markets, your data may be transferred and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place whenever we transfer your personal information internationally.

Restricted Jurisdictions

Please note that Ricky does not accept players from certain restricted countries, including the United States, the United Kingdom, and several others listed in our Terms and Conditions. If you access our services from a restricted jurisdiction, we reserve the right to suspend your account and decline to process your data for gaming purposes.

Children's Privacy

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal age, we will take immediate steps to delete such data and close the associated account.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of Ricky casino online services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise any of your rights, please contact our support team at support@Ricky Casino.com. Our live chat is available 24/7 to assist you with privacy-related enquiries, and our support team can communicate with you in English, German, or French.